Privacy Policy

J E Dale (Farmers) Ltd T/A Dale Drills Privacy Policy
Our contact details:
Name: J E Dale (Farmers) Ltd
Address: Pepperdale Farm, Howsham, Market Rasen, Lincolnshire, LN7 6LF
Phone Number: 01652 653326
E-mail: website.enquiries@daledrills.com

The type of personal information we collect
We currently collect and process the following information:
Your Name
Company Name
Postal addresses
Contact telephone numbers including mobile phone numbers.
Email addresses

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
A request for information about our products or services
To provide you with our products or services
To ensure we can meet our contractual obligations

We use the information that you have given us in order to provide you with information about our products and services (if you have requested this information), to send or deliver our products and services when you request them.  We will not share your data with any other party without your consent.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via phone, post or email
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

How we store your personal information
Your information is securely stored at Pepperdale Farm and on secure, password protected servers. We keep the personal data listed above for 36 months, unless you are a continual customer. We will then dispose your information by deleting all electronic information and destroying all hard copies of information.

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at Pepperdale Farm, Howsham, Market Rasen, Lincolnshire, LN7 6LF. 01652 653326, website.enquiries@daledrills.com if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by posting information to Pepperdale Farm, Howsham, Market Rasen, Lincolnshire. LN7 6LF, or by calling 01652 653326, or by emailing website.enquiries@daledrills.com

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO's address:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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